No Files Present in Blob Storage in the Process Mining Webpage When Running the Jobs

News Knowledge Base
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Unable to execute refresh of any new apps in both the tenants even if the CDataSync jobs are getting refreshed successfully, 'No files present in blob storage' in the Process Mining webpage when running the jobs.

Issue Description:

Users are unable to upload data in the new apps for process mining, despite using the same templates and configuration settings as the old apps. Old apps function correctly, but new app uploads fail.

Error Message: "2024-10-16T15:42:39.421+0200 2 [3907|Q-Id] [HTTP] Response: HTTP/1.1 403 This request is not authorized to perform this operation using this permission"

Resolution Steps

  1. Update SAS Permissions:
    Verify the SAS token used for file upload from the app configuration. Ensure the token has appropriate permissions for reading and writing on Azure Blob storage.
    Reference: UiPath Documentation - Create a Destination Connection

    Steps:

    • Check the SAS token settings within the app.
    • Regenerate the token with appropriate permissions if needed.

  2. Change Insert Mode:

    1. Navigate to the app’s configuration settings and update the Insert Mode property to SingleFile.
      If Previously set to: Filesperbatch.

  3. Set Column Headers to True:

    1. Update the destination connection property for Column Headers to True.
      If Previously set as: False.