New Orchestrator installation with existing Database (disaster recovery Orchestrator)

We are running Orchestrator v2020.10.1 LTSR.
In case of a disaster recovery I like to reinstall Orchestrator and use the allready available SQL database.

I’ve tried to test this way of recovery but at the moment that the install will use the database-name of the allready available database it tells me that it is not possible on a new installation.

How can I install a new Orchestrator and using the old database?

There is no version difference between the Orchestrator that created the database and the new Orchestrator installation.


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Hi @JohnA,
If you are on Enterprise plan please contact with our Technical Support which should help you.