New machine with old account

Description

Now I got a new machine with win11, but I can not install the Studio Community Release with my old account. How to solve it?

Link

Date

2025-06-26

Related UiPath products

Studio

1 Like

@wjian_991

May I know what issue are you facing?

If its license then you can delete the old machine from tenant → machiens and then connect the new one

Cheers

Many thanks for your response.
I have installed the studio community version and run well in an old thinkpad(It lost).
Now I have got another new desktop. When I download the newest version community package under my old username(email box). it can not run,
How to run tenant?

---- Replied Message ----

From | Anil Gorthi via UiPath Community Forumnotifications@uipath.discoursemail.com |

  • | - |
    Date | 06/26/2025 16:05 |
    To | wjian_99@126.com |
    Cc | |
    Subject | UiPath Forum: New machine with old account |

@wjian_991

May I know what issue are you facing?

If its license then you can delete the old machine from tenant → machiens and then connect the new one

Cheers

@wjian_991

orchestrator → tenant → machines

cheers

@wjian_991

When you go to Automation cloud->admin->licenses-> what do you see? Is there any license available?

To be able to connect new machine to the orchestrator,

  1. you can try login using service url and sign in.
  2. but if you have not released license from old machine, and you only have 1 license, then you will have to delete that old machine from orchestrator, and then connect the new machine using step 1

Regards
Sonali


click the login button and no response.

Where can I go to Automation Cloud?

Best regards

Hi @wjian_991

Open any web browser and try to login - https://cloud.uipath.com/
and close the assistant and try again.

Happy Automation

This link

can not be opened on my site.

UiPath

running a long time …


Finally ! lucky !

Where is license?

Too difficult to connect! The sever is unstable!

@wjian_991

Pls follow the steps:

OR

If helpful, mark as solution tick.
Happy automation with UiPath

Do you think an article of 2022 could solve my facing problem?
I am using free community version without orchestrator.

---- Replied Message ----

From | Prashant Kumar via UiPath Community Forumnotifications@uipath.discoursemail.com |

  • | - |
    Date | 06/26/2025 23:01 |
    To | wjian_99@126.com |
    Cc | |
    Subject | UiPath Forum: New machine with old account |

@wjian_991

Pls follow the steps:
https://docs.uipath.com/orchestrator/standalone/2022.4/user-guide/setting-up-attended-robots

OR

https://forum.uipath.com/t/all-about-orchestrator/466932

If helpful, mark as solution tick.
Happy automation with UiPath

Finally,by chance I connected the cloud.
I logged out the old account and relogin with an account.

Now studio works.

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