Need assistance uninstalling UiPath Platform when standard uninstall methods are failing

How can I uninstall UiPath Platform when clicking Uninstall only opens a Configure window and then closes?
tried using control panel as well as installed apps

Hi @Nischal_n
Welcome to the Community

You can try by using cmd
Open command prompt run as administrator
Then navigate to UiPath installer locations
cd C:\Path\To\abc
Then run this cmd
UiPathPlatformInstaller.exe /uninstall

If solution work please mark as solved or Let me know if u still face the issue.
Happy to Help

Hi @nishiijain2000
i tried it but not getting expected results


Please Find the attached image I am getting this error while trying to uninstall

@Nischal_n
UiPath uses a cached MSI file during uninstall.
That MSI file (UiPathStudio.msi) is missing or deleted from the local cache (usually under AppData\Local\UiPath).
You need to install same UiPath version please follow the steps
1 Check the installed UiPath version (from Programs list or Studio → About)
2 Download the same UiPath Platform installer version.|
3 Run the installer as Administrator.
4 Start Uninstall.
5 When it asks for UiPathStudio.msi, click Browse and select the MSI file from the installer (or extracted folder).
6 Uninstall will complete successfully.
Hope it help

Because of this, Windows Installer cannot complete the uninstall.

Hi @Nischal_n ,

Try this

Download the same UiPath Studio version that’s installed and run the installer → choose Repair, then uninstall.

  • Or when the Configure window opens, browse and point it to the matching UiPathStudio.msi.

  • If that fails, use Microsoft Program Install and Uninstall Troubleshooter to remove the broken UiPath entry.

Control Panel alone won’t work until the missing msi is restored

@Nischal_n

Welcome to the community

try the below way

cheers

Hi @nishiijain2000
thank you for u reply, tried to follow the steps but it did not work

Hi @Anil_G
tried but it did not solve my issue

@Nischal_n

Instead of did not solve please specify what you are able to do and what youa re not able to and what errors you see if any

were you able to find in programs and features menu?

cheers

Hi @Nischal_n

This happens when UiPath was installed in user mode or the installer is corrupted. Clicking Uninstall opening Configure is expected in that case.

Quick fixes:

  • Run the same UiPath installer as Admin and choose Remove
  • If user-mode install, delete:
%LOCALAPPDATA%\Programs\UiPath
%APPDATA%\UiPath
  • Restart the machine

After that, UiPath should be fully removed.

Hi @Nischal_n

Please help us with screenshot or error which u are facing so we can help you to resolving

Thanks