Native Citrix Automation-Not able to fetch Data

Hi Team,

I am working on citrix automation. I have to scrape data from a citrix application but getting wrong data by using computer vision technology. I try to install the citrix plugin by using Uipath Platform Installer But still i am not able to fetch the information from the application. And not able to use native citrix recording.
I am in the development phase and this is impacting my timeline.
Please help.

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