@amitsa - If you are using Enterprise edition then you will get Email Support. However for now for CE users this forum works as Support Team. Also do make sure that emailIDs are same when you first install the Studio and while you are renewing CE license.
OK. So in my case i have used my company email id first while i installed Studio but now i cannot use it for CE License? This was my first question in this mail chain wherein the if not working what should be the email id for renewal process?
Folks, this thread is getting longer and longer. Let’s find out if it’s an issue on your side or on ours because everyone has been really responsive and helpful to you @amitsa for a long time now.
First, the error: Server License Expired. This one is very clear. Your license is expired.
The above means that you have activated with a Trial key. Those are for enterprise/companies and can only be renewed in special circumstances and that’s why when raising a ticked the company email id is required.
So you activated the Trial version on your personal laptop?
Unfortunately there is nothing we can do for the moment because the Device ID got registered when you activated first with the Trial key.
Trial version is meant for Enterprise and the license is 60 days. After these, only in very special occasions the license gets an extension. After the 60 days, a license key is required. And also, you cannot use Community Edition after activating with a key (this is a limitation of our licensing server for now).
As I mentioned a lot of times here, there is NO functional difference between CE and Enterprise version. So if you are working for a company but want to use UiPath on your personal laptop, you should download the Community Edition to avoid situations like this one.
Thanks Ovi for replying…
Can anyone raise a request on my behalf to detach the device id from Key?
Will this work, if not then i have to stop here…for which i am very unhappy.
Actually, I have 11.5 years of experience and currently jobless.
I came to know RPA is upcoming technology.
I started learning on my own and so unfortunately installed a wrong version.
RPA uipath with academy gave me a new platform to renter the field.
I already completed my first moduleand was on the way to the higher version.
It would be really grateful if my issue is resolved and i can move forward with my learning process.