My Personal opinion about Autopilot in the Age of AI Agentic Automation

Feedback Assistant
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In my opinion, UiPath Autopilot has the potential to limit the development of AI Agentic features due to its restricted access, such as users needing to open UiPath Assistant directly on their laptops. This stands in stark contrast to the booming trend of AI Agentic Automation today, which offers ease in creating automation without requiring programming experience, with platforms like n8n, Make, and Zapier as examples.

As an illustration, n8n provides popular components such as Telegram, WhatsApp, and Line that are widely used by many ASEAN people. These components allow users to directly communicate with the bots they create. Some have even succeeded in integrating UiPath Unattended Robots with expected outputs through these platforms.

Unfortunately, I have not found similar components in UiPath Integration Service, which I consider a significant drawback because it limits flexibility and ease of access for users who want to develop more open and accessible AI Agentic solutions.

Furthermore, the demo examples presented by UiPath seem unsuitable for the Enterprise level. I understand that they want to convey a concept, but please provide concepts appropriate for your target level. This concern was also raised by one of my largest clients who want to see demos that feel realistic and applicable, not demos that resemble more of a “movie” or just conceptual presentations.

I greatly appreciate UiPath, but if UiPath continues on this path, I fear it will eventually be outpaced by competitors in the ASEAN market who adapt faster and offer more flexible, accessible solutions for users.

Please share your thought.
Indra

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@irahmat I share your thought that Autopilot is not suitable for enterprise level. A user using autopilot must know, which automations exist to use autopilot. That is also a restricting factor.

I can think of one setup where it might be useful: If an organisation has intensively used attended automation in combination with citizen developers, then it might enable them further.

But I think the more interesting AI Agent features of UiPath are Maestro and the deployment of Agents in existing processes in general using the Agent Builder. These features are real Agentic Features and do not require the Autopilot. If you have a look at these, then UiPath is still challenging its competitors.