Scenario: Has anyone had the very strange error where the move outlook mail message sometimes works but then sometimes doesn’t?? No change in code for each time, and this has only been happening recently, it was working no issue before. Even in my logs it says the mail has moved, ie it as passed through the activity correctly, but then when I go to outlook its still in the same folder and causing issue as the process starts processing the same emails! As mentioned, this has only happened the last week or so and I’ve been running this process for nearly two month with no issue here. I’ve checked my packages to see if maybe I need to update something, but its all up to date. Very strange!!
Any ideas??
Steps to reproduce: Simple get outlook mail message, for each item in this move to another folder (in the actual process there are many many steps in between, but this occurs all within the same for each item, so my move outlook mail message is based on the same item)
Current Behavior: Sometimes doesn’t move the mail message even though in my logs it says it has, and seems to be passing through the activity without breaking, but not actually doing the activity,
Expected Behavior: move email to selected subfolder
Studio/Robot/Orchestrator Version: 2016.2.6442
Last stable behavior: 05/01/2018
Last stable version:
OS Version: Windows 10
Others if Relevant: (workflow, logs, .net version, service pack, etc):
so seen that its moving the outlook mail message, but instead making a copy (so the its now in the original folder AND in the folder it was moved to!). Just ran it again with the same email and this issue hasn’t occurred, and its moved it without making a copy…
now also seen that instead of moving it, it completely gets rid of the email. Says in my logs it has moved it successfully, but the email is nowhere to be found in outlook
Steps: Read Outlook mail massage, for each item dowload the attachments and finally move the mail item to another folder within same mailbox (From Inbox to July)
Some times works perfectly and other times doesn’t move the outlook mail message, just create a copy So I still see the mail item in the Inbox and also in my other folder (July).
I was working with Outlook 2013 and updated to 2016 but still have the same problem
Has anyone found the solution for this issues. I have a move Mail message activity and the mail message just disappears from the mailbox and cant be found anywhere. But works perfectly fine some times. Very strange!
But in our secnario the mail box has sufficient Space freespace around 98 GB left from 99 GB. Then how to resolve the below issue
"- Received error ‘ System exception. The operation failed. at Source: Invoke PreValidation workflow for ACH: Move Outlook Mail Message’ "
I suggest you create a new post, detailing as much info as possible of the problem you are encountering when running the move outlook mail message activity.
Describe your scenario in detail, how the outlook account is setup, etc.
Include screenshots of the workflow, the properties, etc.
Black out any private details.
I am working on a project where i also use a move outlook mail message after i extracted the pdf attachements from the email. In my case in the last run 26 emails where processed succesfully by the robot but only 5 emails made it to the correct folder the other emails are lost. The emails are moved from the recieving folder to done but the other 21 emails are not present in both folders.
Does anyone know what the reason is for this error because it is really important to know if there is a chance that i lose emails with this activity then i need to overthink the current solution or keep a back at all time.