Move outlook item

Help Activities
1

Hi everyone, I am trying to move an item to an inbox folder when it didn’t meet the condition I kept in place but it does not want to move, please help or maybe there is something I am missing…

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This is the else:
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But it does not move it because it searches with that ID number and it does not meet the condition that it’s true

2

Hi @Anelisa_Bolosha1

Check out the docs and video link

https://docs.uipath.com/activities/other/latest/productivity/move-outlook-message

1 Like
3

Hi @Gokul001, Jep I also watched it and everything is in place, still I need some assistance or clarity on why it cannot move

4

What I want to do is:
The bot searches with an ID number on that system if this ui element :
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… exists then it moves on to search with a policy number and if this ui element
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…exists then it goes to create a case.

But also If at first it searches with an ID number and it finds this element
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…then it should move it to the outlook inbox folder ,same as if it searches with a policy number and finds the above ui element then it moves it to the inbox.

5

When I run the bot it just ends and not move it…here is the output
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6

Anything I am doing wrong on my if statement?

7

Can I be assisted please anyone

8

Hey,

could you clarify below details.

  1. what is your input source? outlook or App?
  2. if app is your input, how you are identifying the email in outlook?
9

I type on ID number from outlook email body and into the web app/system below :

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o
Where I search with that ID number.
2. I use this email body to read the ID number.
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10

Hey,
if you could log the log message in else before and after moving the email it should be good.
while moving email to inbox folder any exception? if yes exception message.

11

I was able to solve for this thank you, had to debug and saw that it was not using that activity that I was looking at

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