Maximum number of concurrent designer sessions

Help Studio Web
1

In UiPath Studio Web, I am having issue with “You’ve reached the maximum number of concurrent designer sessions for your tenant. Close another designer session or try again later.” Do you know what these issues are?

2

Hi @kdlee ,
Please try doing the below steps it may help:

  1. Close any unused Studio Web tabs/windows.
  2. Sign out of UiPath Automation Cloud and sign in again.
  3. Clear browser cache and refresh the page.
  4. Check if you have Studio Web open in another browser or machine and close those sessions.
  5. Wait a few minutes for inactive sessions to expire automatically.

Thanks

3

Hello @kdlee,

This is not an issue, the reason for it is you are opening multiple tab or using studio web in multiple browser.

4

@kdlee,

If you’re using a Community account, you can’t change this setting. For Enterprise , if the session policy is configured for a single session, you won’t be able to open multiple Studio Web sessions or projects at the same time.

Please check the below link for details:

Thanks!

5

Hi @kdlee

one thing I noticed in your message, it says maximum concurrent sessions for your tenant, not for your user. So if you already closed all your own tabs and it keeps showing up, maybe the sessions are being held by other people in the same tenant, not by you

worth asking around if colleagues have Studio Web open, or checking with whoever admins the tenant how many designer sessions your plan allows

also, closing the browser tab doesnt always release the session right away, it usually needs a few minutes to expire on its own, so if you were opening and closing a lot while testing you might be holding several stale ones yourself

still not sure if thats the case but I hope this helps in the investigation :slight_smile:

6

Hi @kdlee,

Studio Web doesn’t run in your browser alone, each open design session spins up a serverless VM in your Personal Workspace to actually execute the project behind the scenes.

Your tenant has a capped pool of these serverless design machines, tied to your license. When too many sessions are open at once across your tenant like multiple users with Studio Web projects open, or even multiple tabs or projects under your own account, that pool gets exhausted, and new sessions get this exact block message.

Cheers!