Manages Packages - not possible to update the package - access denied

Feedback Studio
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1

Hi,

On Studio Pro for this version - 2023.4.0 :

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I’m facing a problem regarding the update of packages → I received access denied :

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image1014×638 46.4 KB

Can you please help?

Thanks.
KR,
José

3

Hey @jose.penetra

Is this happening only for the Excel package ?

Thanks
#nK

4

Hi,

Yes only occurring for Excel package.

Thanks.
KR,

5

@jose.penetra

Please try opening studio by run as administrator and then try to install

Alternately check if the packages folder in UiPath folder under program files is in readonly then change the property from folder properties

Cheers

6

I debugged this myself today on a machine. That packages folder seems to get messed up if you have had an automatic update, the permissions to all the nugets in them are set wrong and so you cannot access them correctly.

You can fix this by going to that packages folder and restoring ‘full control’ to all users.

7

Try to delete the folder and update the package again

8

Thats will just nuke a bunch of core dependencies.
Do not do this, those packaged with Studio are packaged with Studio for a reason.
Its a simple permissions issue caused by a bug from the update (I think auto update).

Just correct the permissions as I suggested.

9

Fixed on my side.

Thanks.

10

Deleting the core dependencies is no problem, they can be downloaded again with the package manager.

11

The fix to correct the permissions is just easier and less risky though? Never a good idea to start messing with the files in the install folder.

12

Yes and no.
I had a customer where the deletion was faster after the RPA developer did not have the required permissions.

13

If you could delete the folder you had the required permissions.

14

We will be sharing a new version, 23.4.1, that should fix this issue.