How to troubleshoot installation failures caused by external storage configuration?
Issue Description: During install, the installation fails when trying to Install Automation Suite with an External Storage provider.
Error Message:
>>> [FAILED] Storage failed with MalformedXML: The XML you provided was not well-formed or did not validate against our published schema
status code: 400, request id: PBY90N9ZSSH48F22, host id: lMkd/Zb6CU4j+zo+8Lo/VjgM+yJOL0mFdvS6Vc306bGD1xudEmqC6Cu5Pkggl7OiNYQTmLi9THQ= for mandatory API DELETE_MULTIPLE_OBJECTS for bucket name
Troubleshooting Steps:
- Ensure CORS Policy is correct per Configuring The External ObjectStore documentation.
- Ensure In the cluster_config.json file, validate that there are no special characters in the bucket name suffix and prefix . Refer to Manual - Advanced Installation Experience documentation.
If this does not resolve the issue, generate a support bundle using this documentation then open a support ticket.