Make sure Robo service is started

[aksh1yadav (AKSHAY YADAV)]

if you have installed or updated from 17 version then you will get app folders in your local system data .

check this:

Make sure Robo service is started

If you have installed the CE & .exe installer, the Robot will not be listed in Services but it is running under the User session(in user-mode). Usually you get this error if the Robot credentials you’ve set in Orchestrator are wrong. Please double check them. For the exact Username you can open a Command prompt and type: whoami . For the password, make sure you type it correctly.