Mail activities compatibility with Outlook 2019

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1

Hi,

does anyone know whether Uipath is planning to add compatibility with Outlook 2019 to the mail activities ? Currently there’s support up to Outlook 2016, and unfortunately I need to use the 2019 version.

Thanks,
Giovanni

2

@gromeo

Are you facing any issue with Outlook 2019 ?

3

Hi,

yes, I get the following exception (the inner COMException is in italian, it means “The attempted operation failed. An object could not be found”):

RemoteException wrapping System.Runtime.InteropServices.COMException: Operazione non riuscita. Errore sconosciuto dell’interfaccia di trasferimento messaggi. Se il problema persiste,
riavviare Outlook. Operazione non riuscita. Impossibile trovare un oggetto.
at UiPath.Mail.Activities.SendMailActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

The Mail Activities page (Activities - About the Mail Activities Package) clearly states (as an important note) that:

The UiPath.Mail.Activities pack is compatible with the following Microsoft Outlook versions:

  • 2010
  • 2013
  • 2016
  • Office 365

So I bet my problem is due to Outlook 2019 not being compatible with the mail activities pack.

Giovanni

4

Never mind. It was the “isBodyHtml” property set to true that for some reason causes the problem. If that checkbox is not checked then the mail is sent properly.
Now I have to investigate why that happens 'cause I could need to send html messages.

Giovanni

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