Maestro Disabled after I enabled Pro Trial

Agentic Automation Maestro
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Hey Forum Members,

After I enabled Pro Trial, the licensing concept has changed a lot. Now we have Pro, Plus, Basic, Express, etc.
I don’t seem to find the Automation-Named user like before.

The image shows a Pro Trial Plan subscription dashboard indicating that the subscription expires on July 13, 2025, with various user licenses including Pro, Basic, Plus, and Express User displayed. (Captioned by AI)
The image shows a Pro Trial Plan subscription dashboard indicating that the subscription expires on July 13, 2025, with various user licenses including Pro, Basic, Plus, and Express User displayed. (Captioned by AI)1036×404 28.2 KB

I’ve also lost access to multiple services:

The image displays a service dashboard featuring various modules with descriptions, where "Maestro," "AI Center," and "Test Manager" are highlighted in green, indicating they are disabled. (Captioned by AI)
The image displays a service dashboard featuring various modules with descriptions, where "Maestro," "AI Center," and "Test Manager" are highlighted in green, indicating they are disabled. (Captioned by AI)633×547 33 KB

If i try to enable, I get this pop up:

A software interface is displaying a notification stating "No License Available" for enabling Maestro, with options to either cancel or allocate licenses. (Captioned by AI)
A software interface is displaying a notification stating "No License Available" for enabling Maestro, with options to either cancel or allocate licenses. (Captioned by AI)938×534 39.1 KB

I tried the “Allocate license”, It didn’t work.

I just need access to Maestro. The documentation of Maestro suggests:

The image displays a section of a webpage explaining Maestro licensing, highlighting two models: Unified Pricing, which consolidates various pricing models, and Flex, which offers adaptability based on platform license level, with the page last updated on May 9, 2025. (Captioned by AI)
The image displays a section of a webpage explaining Maestro licensing, highlighting two models: Unified Pricing, which consolidates various pricing models, and Flex, which offers adaptability based on platform license level, with the page last updated on May 9, 2025. (Captioned by AI)1036×318 26.3 KB

The General Licensing Documentation is too complex for my understanding.

Any help would be appreciated.
Thank You
Happy Automation :star_struck:

2 Likes
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It would be great if Someone helps. :melting_face:

I have an Agentic Process deployed on Maestro for Learning and Tutorial Purposes. Now it is inaccessible.

Please Help.
:pleading_face:

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@V_Roboto_V

  1. You can assign pro license to work on studio and all
  2. Can you check in consumables if you see any units for agents

cheers

1 Like
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I believe your pro trial has activated the Unified Pricing Model, which is the new pricing model from UiPath, under the new model most stuff is locked behind a platform SKU.
I am not sure if can share the pricing of it yet as I havent seen it publicly announced and cannot find it online yet, but basically the cost of the robot licences stay the same, at $10k, so you still need to buy that licence, plus the developer licence, but now the platform itself has a cost which is quite expensive, above the cost of a robot licence.

Add on top of this for running Maestro, you’ll need to purchase consumables since Maestro consumes Agent Units each time it runs a job.

There is an overview here.

They have tried to merge and limit the number of user types now aswell, hence you see the new users, Pro is the Studio developer licence equivalent, but I don’t think thats why you can’t see Maestro, its cause you need to purchase the platform and I don’t think the trial includes the full platform now it seems.

5

So, if I understand correctly, creating learning content—or even self-learning—might be quite challenging under this new model?

That’s unfortunate.

I went through the link you attached.

You are right :smiling_face_with_tear:

I have the Basic Trial enabled. As i cannot create tenants (only 1 Default Tenant), I have 1 of each Pro, Plus and Basic, 25 of Express, and No Platform Units.

The image is a comparison table of various subscription plans highlighting the "Basic Trial" plan, detailing maximum tenants, tenant regions, and access to UiPath support options for different plans. (Captioned by AI)
The image is a comparison table of various subscription plans highlighting the "Basic Trial" plan, detailing maximum tenants, tenant regions, and access to UiPath support options for different plans. (Captioned by AI)644×336 25.9 KB

A table displaying different types of user and robot licenses available for Express, Basic, Plus, and Pro users, along with consumption units. (Captioned by AI)
A table displaying different types of user and robot licenses available for Express, Basic, Plus, and Pro users, along with consumption units. (Captioned by AI)612×392 21.4 KB

Thanks for the reply @Jon_Smith

6

Great. They pushed another Update today :face_with_crossed_out_eyes:

This wasn’t there yesterday. We can now upgrade to Standard Trial.

The image shows a dashboard displaying software license options, highlighting a "Basic Trial Plan" expiring July 13, 2025, and a button for starting a "Standard Trial." (Captioned by AI)
The image shows a dashboard displaying software license options, highlighting a "Basic Trial Plan" expiring July 13, 2025, and a button for starting a "Standard Trial." (Captioned by AI)1047×447 40.1 KB

That would mean, we will get:

The image shows a table with user and robot license details highlighted in green, showing 25 express user licenses, 2 basic and plus user licenses, 2 automation and unattended robot licenses, and 8,000 platform units included. (Captioned by AI)
The image shows a table with user and robot license details highlighted in green, showing 25 express user licenses, 2 basic and plus user licenses, 2 automation and unattended robot licenses, and 8,000 platform units included. (Captioned by AI)672×396 23.2 KB

Let me check if I get access to Maestro finally

Edit:
Yup, Got access to everything.

The image depicts a grid of various software services with explanations, highlighting five particular sections in green: Maestro, AI Center, Process Mining, and Test Manager. (Captioned by AI)
The image depicts a grid of various software services with explanations, highlighting five particular sections in green: Maestro, AI Center, Process Mining, and Test Manager. (Captioned by AI)601×535 32 KB

Problem Solved.
Thanks @Jon_Smith :star_struck:

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The unified pricing model is brand new, so indeed makes sense that some tiers were perhaps not accessible yet.

Regarding making learning content etc, I am not sure whats available in Community, but if indeed Maestro for example is not available in Community then yes, you will not easily be able to make learning content since the trial is a one off thing and you cannot start multiple trials on multiple accounts.

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I double checked and Maestro is available on a Community license.

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Yes, i never faced issue with Community version.

I faced the issue as soon as i enabled Pro Trial yesterday.

Yesterday, there was no option to upgrade to Standard Trial either. So I couldn’t do anything with my agentic process that was already deployed on maestro.

Today, out of the blue, there was an option to upgrade and i could access my agentic process again.

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