I am trying to automate incident reassignment, I have list of tickets which come in Service now which gets assigned to Engineer in a loop. For example: 1 ticket to 1st Engineer , 2nd to other Engineer and so on… Let’s assume I have 2 Engineer in shift. I was able to make the RPA for the same. I wa…

Looping of list from Excel

MAHESH1 (MAHESHKUMAR JV) March 5, 2018, 4:48pm 2

Refer this post

you can group it and assign it to the respective Engineer…

Regards,
Mahesh

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