Installation of a new version of the process package on the robot VM takes 15 min.
The VM is under firewall but according to network logs, we see that network sessions between robot vm and Orchestrator are closed in 1 -2 min and after that Robot Tray is still showing ‘Installing’. Seems the package is downloaded normally but installation takes 13 (or more) min.
Same behavior by running from both Orchestrator and Robot tray.
We have several such vms and the issue appears on all of them. For some vms installation may not end at all and after 12 hours - hard stopped manually.
Robot version 19.4.4 and 19.10.4