Licensing model data missing

Hi, I’ve been trying to activate studio with the license keys given by uipath, but i always get a messagw saying that the licensing model is missing.
Please i need help

@John_Dara

May I know what version of Uipath studio did you Installed ?

@lakshman I have installed UiPath 2019.10.2 using the UiPath platform installer.

@John_Dara

Have you followed below mentioned steps ?

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@lakshman yes i have

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@John_Dara

As you said it’s licensed then you can contact Uipath support team and they will help you to resolve this issue.

Note: Once you get the solution from them please let us know here. So that it will help us if we face this kind of similar issue.

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would do just that,
Thanks @lakshman

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I am having the same issue. Please publish the solution to avoid same tickets. Thank you.

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@John_Dara

Is this issue solved ? Did you get any response Uipath support team ?

If yes then please tell me solution provided by Uipath team.