Licensed Orchestrator Does Not Display Any Logs

[NAJAA_BAZILAH]

Hi all,

Today I am facing an issue where all the jobs running does not have any log.
The logs does not display at all. Logs are very important for me to track the issue when the jobs are faulted. But now the logs are not displaying at all including the execution started and execution ended.

Please help

[juveria.siddiqui]

Hi @NAJAA_BAZILAH ,

Please try the below solution (it is for Orchestrator with community license), but it might help you solve the problem.

Logs not showing up in Orchestrator

Logs had been showing up in Orchestrator, but no longer are appearing. We are using the Community License. We are accessing Orchestrator from the cloud (https://cloud.uipath.com/) I have tried steps such as the following found in other threads, but it hasn’t helped. Step 1: Open a File Explorer and go to %appdata%\uipath\logs. (if there is no folder, then ignore this step and go to step 2) You may find a file there, without extension, called “offline”. It is created by a Windows library “Ev…