License error 1010

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1

Hi I’m getting the following error. After closing Uipath studio on community edition with no issue and operating it on community edition with no issue for several weeks I have suddenly gotten the following issue when I try and access the community edition.

19.5.0+Branch.master.Sha.a03bc4726ca82b7bb3addb0d04106dc150b31fba

Activation failed with error: 1010
Error description: License validation failed! The license file appears to be corrupted. If you believe this is a mistake contact us here.
License status:

Device ID:
Computer: COMPUTER_NUMBER
User Name: MY_USERNAME

1 Like
2

@maflynn2019

Welcome to the UIpath Community.

Today I saw some one posted the same issue. Please contact UIpath support team and they will help you to resolve this issue.

3

I can’t access the license information anymore. The Uipath Support team won’t let me submit a question unless I give my license code. Which I cannot access.

4

Me too got the same error, not sure when it will be fixed.
Uninstall and install - will that be helpful? If any one tried it?

5

below steps worked for me (got from another thread)
you can try below mention steps .may be your problem will be resolve .

try to delete all the files from uipath license folder if any file present there .

then try to run below mention cmd

cd C:\Program Files\UiPath\Studio\UiPath
regutil activate /email=userEmailID /code=your License key

this will automatically activate your uipath studio.

1 Like
6

delete all file from
C:\Program Files\UiPath\Studio\UiPath\LicenseInternal
and
C:\Program Files\UiPath\Studio\UiPath\License

It worked for me :slight_smile:

4 Likes
7

In case you can’t find these Locations (I couldn’t for some reason) - running UiPathStudio.exe once again overwrites your old license and gives you a new one (and it works once again)

Cheers!

8

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