Hi, could someone help me sort out this UiPath mess? 
On the top bar in Orchestrator, the license expiration date is shown as 28.01.2026. However, when logging in, a popup window shows the date as 30.01.2026. In the Customer Portal, I can no longer see licenses for Orchestrator and Robots at all—only the Flex Plan Bundle (??) and Task Capture. It feels like total chaos.
Please raise it in customer portal itself that would be the roght plce..also there would be some grace period as well
Cheers
1 Like
I think the top bar shows the actual expiry, the popup shows the grace date, and the portal hides old robot/orchestrator licenses because they were converted to flex. nothing is broken - just mixed display between legacy and flex licensing.
For more raise a ticket.
Happy Automation
1 Like
Thank you! So theoretically everyting will be working till 30.01 (grace period)?
As per my knowledge - yes, everything keeps working until the grace period ends on 30 orchestrator uses the grace date for actual cutoff, so robots and jobs will run normally until then. 
Thanks now everything looks much clear
Great @marceli.monkiewicz , Don’t forget to mark as a solution if you found it helpful.
1 Like
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.