Keep getting Robot Unavailable Orchestrator

[neerajkumariit (Neeraj)]

[KarthikByggari]

Please look into the below thread. Similar problem.

Keeps getting "Robot Unavailable" status after the 18.3 release

Hello There ! I’m currently training on UiPath and facing an issue since the 18.3 release occured. I created an Orchestrator tenant, created a machine, a robot, environment, etc… And despite all this, When I enter the machine key, URL, I can connect to the Orchestrator plaftform, but I keep having the status “Robot unavailable” I already tried to delete and re-create all the items on Orchestrator, and also a clean uninstallation / re-installation of UiPath components on my local machine. I’m…

Regards,
Karthik

[neerajkumariit (Neeraj)]

Now getting error message , the machine key is linked to another machine.

[nadim.warsi]

Have you connected to another machine before?

[neerajkumariit (Neeraj)]

@neerajkumariit

Now getting error message , the machine key is linked to another machine.

Never mind. I was entering wrong Machine name . The machine name should be same as in UiPath robot.

Thanks you all for helping me Happy coding

[Tejaswini_BG]

Hi Warsi,

I had created tenant before the existing one. I dont remember the username and password provided for old tenant. Now im getting the error Robot does not exist, even though machine, key everything is correct