JWT token issue in Document understanding

Help Activities
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1

Any idea how to fix this?
I have Enterprise plan and everything enabled related to DU.
The DU flow works fine from Studio web but I am getting this issue in Desktop studio.

The image shows an error message and input fields within a document classification interface, indicating an issue with JWT token access permissions. (Captioned by AI)
The image shows an error message and input fields within a document classification interface, indicating an issue with JWT token access permissions. (Captioned by AI)384×353 26.4 KB

2

@pratik.santani

Does this user have access?

ideally this should not be the scenario

cheers

3

Yes, This is my own user. Assistant is logged in and licensed. Studio has the write folder selected at the bottom. No idea what is going wrong! :confused:

4

@pratik.santani

Can you show the full error just to check if there are any issues

Also try to change the DU package version and check may be there might be an issue with the version you are using

cheers

5

That is the whole error message. Projects are not loading up on the right side.

The image shows a UiPath workflow with an error message indicating that the JWT token does not grant access to the "Classify Document" feature in the Document Understanding project. (Captioned by AI)
The image shows a UiPath workflow with an error message indicating that the JWT token does not grant access to the "Classify Document" feature in the Document Understanding project. (Captioned by AI)1551×518 72 KB

6

@pratik.santani

Did you give DU developer/DU Viewer role to the user?

cheers

7

yes, I am the org admin and have assigned all the DU roles to me