Job stopped with an unexpected exit code: 0xFFFFFFFF

Every time I open the UiPath studio application, it closes on it own after sometime and here is the error on the windows event log.

UiPath.Service.Host 23.4.0.0 TraceError: D:\a\1\s\Robot\UiPath.Service\Attended\Service\AttendedService.cs:RegisterUserService:103 : System.AggregateException: One or more errors occurred. (The given key ‘SWIN\HELEN.TALBOT’ was not present in the dictionary.) —> System.Collections.Generic.KeyNotFoundException: The given key ‘SWIN\HELEN.TALBOT’ was not present in the dictionary. at UiPath.Service.UserServiceManager.Get(UserIdentity user) at UiPath.Service.AttendedService.<>c__DisplayClass13_0.b__4() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state) — End of stack trace from previous location — at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread) — End of inner exception stack trace —, HResult -2146233088’

Here is the error when I run it from the orchestrator
Job stopped with an unexpected exit code: 0xFFFFFFFF
System.Exception: Job stopped with an unexpected exit code: 0xFFFFFFFF
Could someone help me out

Hi @akubugwocu ,

The error message “Job stopped with an unexpected exit code: 0xFFFFFFFF” in UiPath indicates that the job execution has failed due to an unexpected error. The exit code value of 0xFFFFFFFF indicates that the job has encountered a system error or a low-level exception that is not being handled properly.

Here are some possible solutions that you can try:

  1. Check the logs - The error logs in UiPath can provide more detailed information about the error that caused the job to fail. You can check the logs to see if there are any clues about the cause of the error. You can access the logs by going to the Jobs page in the Orchestrator, selecting the failed job, and clicking the Logs button.
  2. Review the code - If the error occurred during the execution of a specific process or activity, you can review the code to see if there are any syntax errors or logical errors that could have caused the issue. You can also check if there are any dependencies missing that the process relies on.
  3. Restart the robot service - If the error is related to the UiPath robot service, you can try restarting the service to see if that resolves the issue. You can do this by going to the Services app in Windows, finding the UiRobotSvc service, and restarting it.
  4. Check the environment - The error could be due to issues with the environment, such as insufficient memory or resources. You can check the system requirements for UiPath and make sure that the environment meets these requirements.
  5. Reinstall UiPath - If none of the above solutions work, you can try uninstalling and reinstalling UiPath to see if that resolves the issue. Make sure to back up any processes or projects that you have created before uninstalling UiPath.

If the issue persists, you can contact UiPath Support for further assistance.

Cheers @akubugwocu