Java extension (custom JRE)

Im trying to get a button inside a Java application, but when i try to select it the whole window is selected and appears the following message:
“We detected that you are trying to capture in a Java windows that uses a ccustom JRE. Would tou like to install the Java support files?”
I click Yes but the problem still.
It is weird because i have the same project in other computer and works fine.
I made al the Troubleshooting Java Extensions steps and everything looks fine:

  • accessibility.properties file, the file should contain assistive_technologies=UiPath.UiPathBridge. CHECK
  • In the C:\Program Files (x86)\Java\jre1.8.0_xx\lib\ext folder, you should find the UiPathBridge.jar file. CHECK
  • In the C:\Program Files (x86)\Java\jre1.8.0_xx\bin folder, you should find UiPathJavaBridgeV8.dll or UiPathJavaBridgeV8_x64.dll. CHECK
  • cls selector of the app = ‘SunAwtFrame’

I also reinstalled Uipath, the Java application and the Java Extensions and nothing solve the problem.
I hope somebody can help me!
Thanks!

Hi @jose_rlc1 ,

Is there any chance that you have another JRE on the machine, maybe with a Java version higher than 9, and that one is used to run the application?

No, I just have one, JRE 8.
I just discovered that the extension works with the app in 32bits but 64bits.

That is strange. Have you tried using newer UiAutomation versions?

1 Like

I just update to the newst version of UiAutomation and it works! Thanks a lot!

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.