I just started the training and need to use the community studio, but when I go to login i get past the email screen to and all it does is the revolving multicolored box. I have tried logging in from my phone, as well as Chrome on my PC and edge and Chrome Incognito. I have deleted my internet cache and retried, same result every time no matter if I use the google login, LinkedIn, or email option.
To clarify I haven’t downloaded anything, I use the “try UiPath Free” icon, and get directed to this page address “UiPath” where all the page does is a rotating box that is a different color each time it appears; the loading screen if you will
I found a way around the issue, apparently there was a problem with my primary email, firstname.lastname@example.org, and had to create an account with a different email. It kept giving me some kind of single authentication error with the main email.
Sorry for late reply. I’ve split your posts into a separate topic to investigate it a bit more.
I would be very much interested to see if you can still reproduce the issue with that other email address. If so, recording a video of the experience would be a good start for us to look into it.
It is just my main email that caused the problem. I was able to create a studio account with my other email and am currently using that to follow along in the courses that I’m taking via my main account. I’m thinking the problem is I created my academy account by logging in via LinkedIn before making the studio account
Would you mind sharing that email via a private message to me @loginerror?
I would ask our team if they can see some errors in the logs and whether something can be done to fix it.
A video of the issue would still be appreciated