Issue with Zoho "Get Module Record" Activity – Missing Output Property for API Response

Hi Everyone,

I am currently building an automation to sync data between Zoho CRM and an external portal. My requirement is to fetch new records from Zoho CRM from a specific module, process them in a third-party portal, and then update (upsert) the status back to Zoho CRM.

I am facing a technical blocker with the “Get Module Record” activity from the Zoho_APIs_Activities package.

The Issue: Although the activity runs without errors, I cannot access the fetched data. In the Properties panel, there is no visible field to bind the JSON Output/Response variable. There is only a field for “Refresh Token,” but the actual record data (Result) cannot be saved to a variable. This results in “Null” errors in my subsequent Deserialize JSON activity because the input variable remains empty.

Request: Could you please guide me on how to extract the JSON response from this activity? Alternatively, is there a recommended different activity or package I should be using for fetching 200+ records from Zoho CRM reliably?

Hi @naman

The Get Module Record activity doesn’t expose the records JSON, only tokens. Use an HTTP Request to call Zoho’s Get Records API, save the response to a string, then deserialize it. This works reliably for large record sets.

@naman

what you are using is a marketplace activity and not an official activity..It might have issues

and as per screenshot looks like the proper outputs are not given for the activity

you might need to go with using http request activity with configuring the apis directly

cheers