Issue with Use Application: Global Protect

Help Studio
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1

Dear UiPath Community,
I am trying to automate one process, but I am facing an issue trying to do screen scrapping.
The goal is to check if VPN is connected and connect if it is not. The steps are:

  1. Go to Global Protect App (on taskbar):
    image

  2. Clicking and checking if it is connected (GetText):
    image

  3. If it is not connected, clicking button “Connect”
    image

    image

The issue is that when I am clicking on the icon on the taskbar, and i.e. on the button “Connect” UiPath is not recognizing it as the same application:
image

Any idea how to fix it?

Appreciate your help,
Kinga

1 Like
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@Kinga_Formela

Are you using a web recorder or you are taking activities from the panel for every action?

3

Hi Pravin_Patil1,
I am using App Recorder:
image

4

Just record the steps till connected check (Get Text)

after that take click from activity panel outside of attach browser or attach window and try to indicate

5

Hi,
we also use Global Protect in our company, but Virtual Machines have been deprived of it, because it makes no sense if the VM is on a server inside the company and must connect to the VPN.

How are you solved on your side that you have to use GP?

Can you post a selector view in Ui Explorer?

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I can’t even GetText from the window. I can’t perform any action on this window.

7

You cannot take any action as it is probably secured. Use the IMAGE click:

image

8

@Kinga_Formela I’m also using global protect and I’m able to get text.
Kindly check the below Screenshot.

image

Best Regards,
Vrushali

1 Like
9

@Adrian_Star
It is needed for attended process for now.
Ui Explorer for this item:

image
image1915×1077 152 KB

I suppose that is an issue: the ctrl name for this element is ‘Connected’ or ‘Not Connected’, but after that, the window name is ‘GlobalProtect’.

10

Could you please share the .xaml file with me?

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@Kinga_Formela I have just used GetText activity to extract the " Connected " text

12

Unfortunately, it does not work for me.

13

@Kinga_Formela Cloud you please try with Desktop Recording?

Kindly check the attached workflow. I have just used Desktop Recording

demo.xaml (12.5 KB)

What kind of an error you are getting?

3 Likes
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It works perfectly using Desktop Recording. Thanks!
The thing which concerns me now is that when I am opening your file I can see ‘Recording’ button:
image
but when I am opening any of my files I have only ‘App/Web Recorder’:
image
so I can’t use:
image

Can you please tell me why and how to enable it? Ui Path Studio version is the same.

1 Like
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@Kinga_Formela I’m using Uipath Studio 2020.10.2 community

1 Like
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