Issue with On-Premise Orchestrator

Help
1

I am facing the below issue in on-premise orchestrator. Error Log taken from Event Viewer.

UiPath.Core.Exceptions.NotFoundException: Error code - 1002, Message - ‘Robot does not exist.’ at async Task UiPath.Application.Robot.RobotTerminal.BeginFloatingSessionAsync(string userName, string hostMachineName, string licenseKey, UiMachine machine) at async Task UiPath.Application.Robot.RobotTerminal.BeginAttendedSessionAsync(RobotIdentifier robotIdentifier) at async Task UiPath.WebApi.Api.Controllers.RobotsServiceController.BeginSession(RobotIdentifier identifier) at async Task System.Threading.Tasks.TaskHelpersExtensions.CastToObject(Task task) at async Task System.Web.Http.Controllers.ApiControllerActionInvoker.InvokeActionAsyncCore(HttpActionContext actionContext, CancellationToken cancellationToken) at async Task System.Web.Http.Filters.ActionFilterAttribute.CallOnActionExecutedAsync(HttpActionContext actionContext, CancellationToken cancellationToken, Func<Task> continuation) at async Task System.Web.Http.Filters.ActionFilterAttribute.CallOnActionExecutedAsync(HttpActionContext actionContext, CancellationToken cancellationToken, Func<Task> continuation) at async Task

Due to this, Orchestrator is stopped working. Please suggest me the solution to resolve this.

2

Hi @Rajesh_Manikandan

Make sure your local robot is connected to the orchestrator. Also, check whether your orchestrator has a robot configured on its side under robots page. If it is configured correctly, it should show as available

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4

Hi @Lahiru.Fernando,

This is not an issue with the Robot. I have created new post with detailed information. Could you please look into this please…

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