Issue with move outlook mail message

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1

Hi,

I am trying move email to archive folder and UiPath giving " [Error] Move Outlook Mail Message: The operation failed." error in output panel. But when i looked at email, it is already moved into Archive folder after processing is done.

Let me know what is the issue.

2

Try with
Increase timeout
Ignore Error

Regards,
Karthik Byggari

3

Fine
keep that MOVE OUTLOOK MAIL ACTIVITY inside a TRY block of TRY CATCH Activity
so that the error will be caught by CATCH block

Cheers @abhilashreddyalla

4

May be the error is occured when it tries to move another mail which is encrypted. Can you check that at what mail particularly it is failed

5

Hi there, I am having similar issues, but even more interesting because it’s selective:
Only some of the mails are getting the issue of Move Outlook mail Message: The operation failed, others are working fine - can it be that it’s something with the particular mail? Like a name, or attachment, or size of that email? I must say that there is some rule for that, cause they are for example: emails from the same vendor, or emails about the same property, that are not getting processed.
Unfortunately I cannot increase the Timeout for Move Outlook Mail cause there is no such property for that activity.

Anyone can help please?

6

Hi! We have the same issues. Anyone that has an update? Only occuring on some emails. Most of the emails are moved fine, but from time to time this error is sent. THanks!

7

I am also facing the similar issue while moving outlook email.
Error message: Microsoft OutlookThe operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook

8

Hi,

Increase the Time out in “Get Mail message” activity and limit the no of email reads also “Order by date” to “Oldest to new”.

For further clarification Refer: