Issue with Accessing Files on RDP in Automation

Help Robot
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1

Hi Forum,

I am currently automating backup and restore activities where my process involves connecting to an RDP (Remote Desktop Protocol) session, downloading files, and then performing file manipulation tasks (e.g., unzipping, looping, etc.).

However, I am encountering an issue when I provide the full file path on the RDP machine. The process fails, and the error message indicates that it couldn’t find the file.

Has anyone faced a similar issue? How can I resolve this and ensure that the file path is correctly recognized when working in an RDP environment?

Thank you in advance!

2

HI @Mayur_N

Check on the RDP server if the files are getting downloaded or not.
Then check by using activites like file exists or path exits if the files are there or not.

check it in debug mode. if the path that you are giving for file manipulation are correct or not.

Hope this helps :slight_smile:

3

Hi @AJ_Ask,

Files are getting downloaded, but I feel the bot is searching the file in local machine and not in RDP

4

Add path as a Network path, if any.