Issue resolution stuck to 800x600 - Orchestrator Robot unattended, LoginToconsole = True

forum

#1

Hi,

When running a robot unattended via the orchestrator, it will run the program on a 800x600 resolution no matter what we have in the UiPath.settings files.

“LoginToConsole”: true,
“ResolutionWidth”: 1920,
“ResolutionHeight”: 1080,
“ResolutionDepth”: 32,
“LowLevelTracing”: true,


#2

@cfrelet

I guess even if you mention the resolution, the remote desktop has to support.

" If LoginToConsole is true , the resolution is limited by the graphical card of the robot machine (which might be as low as 800x600 in some cloud environments), otherwise the resolution for a simulated RDP connection is restricted by RAM (which would generally be more permissive)."

More details about this -

Regards,
Karthik Byggari


#3

Hi Karthik,

Thanks for your feedback. I totally understand that part. Question is how can I raise this limit of resolution. My graphic card works of course at a higher resolution than 800x600, so that’s not a limitation here. Does it mean to have more RAM in order to fix that? Then the robot will start running as it is written in the UiPath.settings files?
I have much doubt about that. Do you have concrete experiences and cases where RMA was a limitation?