Is it able to 'Lock' an asset?

Okay. That means at any point of time you can use 2 robots as you have only 2 application login details.

You can do small code changes to handle “You have been logged on elsewhere” .
Create a asset credentials User1 and User2.
When robo pick up item from queue it tries to do login with User1 asset details if above message pop ups it closes the application and open it again and tries with User2 login.

if it fails for both logins then you can add custom failure message and update retry status for same item.

It should help. let me know if any issues

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