Invalid credentials

Learn Certification
1

I am have this warning when the robot is trying to login to ACME website
These credentials do not match our records.
Where do I go to make the necessary corrections?

2

Hi @solomon1212 :wave:

Have you created an account with ACME prior to running your workflow? If not, create one.

If you have already created one, try to login manually once and make sure you give the same password to the bot.

Cheers!

3

yes but I am still have problem

4

@solomon1212

Share if any screenshot, also are you using windows credentials or orchestrator asset?

Thanks

5

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6

This error usually means that you haven’t signed up for an account with ACME systems. Kindly check if you have used a different password or email during your signup process.

7

How this issue was resolved, even I am facing the same issue. I am able login manually into ACME website. The same password is also updated into assets, but still I am not able to login using bot. It says, These credentials do not match our records.

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