Integration Service for Zoom | Cannot delete specific Occurrence of a Recurring meeting

Feedback Automation Cloud
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1

Hello,

The Delete Record Activity of the Zoom Integration Service Package cannot delete a specific instance of a recurring meeting. All recurring meetings have to be deleted. If the occurence_id parameter is populated with a value, the Delete Record call fails.

Meetings are confirmed to exist in Zoom Online

The following values have been tried as input to occurrence_id parameter for a meeting that has 3 occurences:

“Occurrence 3 of 3” (as seen on Zoom online)
“3 of 3”
“3”
“2” (assuming a zero-based index count)

The errors are as follows:

Delete an occurence of a Recurring meeting: Bad Request - Often due to a missing request parameter
RequestId: 64cb1f61e4b0e9c194ebeba7
ProviderMessage: code - 300, message - Invalid parameter: occurrence_id.

Delete an occurence of a Recurring meeting: Bad Request - Often due to a missing request parameter
RequestId: 64cb1fa6e4b0354c4dfcab59
ProviderMessage: code - 3000, message - Meeting Occurrence does not exist.

Is it because this is a personal edition of the Zoom cloud account?

thanks,
-Andy

4

Hi @AndyMenon,

Thank you so much for your feedback.

For the delete occurrence activity this shouldn’t require a premium subscription to Zoom.
Would you be available for a meeting to further discuss the errors you are receiving with this activity?

I would like to see the complete steps to reproduce so I can take this back to our Engineering team.

Thank you so much.

Kind Regards,

Eva Beasley

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5

Hello Eva,

Thanks for getting back to me. I can be available Monday morning around 11 AM US EST if that works. I can do later on Monday if this does not work.

I’m away from my desk tomorrow and will not have my laptop with me.

Andy

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6

Hi @AndyMenon -

Thanks so much for the prompt response.
I will message you a meeting invitation for Monday.

Have a wonderful weekend,

Eva

7

This issue is resolved, in order to find the Occurrence ID from the Zoom vendor, you take the following steps:

  1. Log into your Zoom account via Sign In | Zoom
  2. Enter your credentials or choose a SSO method to sign in
  3. You should be directed to your Meetings via https://uipath.zoom.us/meeting#/upcoming
  4. Click the recurrence link of the meeting you would like to remove
  5. Copy the Occurrence ID in the URL once you are on the edit page. The URL will look similar to the following - https://uipath.zoom.us/meeting/meeting ID number?occurrence=occurrence ID number
  6. Use this ID number in the Occurrence ID prompt via Studio
  7. The deletion will then be successful

Please let me know if you there are any questions or concerns.
In the interim, I will work on updating the documentation as well as the descriptive text for the Occurrence ID.

Have a wonderful day!

Kind Regards,

Eva Beasley

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8

This is great! Thank you @EvaBea !

:+1:

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You are very welcome @AndyMenon

It was wonderful to meet you in person to obtain valuable feedback.

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