Integration Service activities

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1

When I run the process from Studio or Orchestrator, I always encounter a connection error while using the #Summarize Text or #Content Generation activities. Although the Integration Service is connected in Orchestrator, the connection fails every time. How can I fix this issue?
Can anyone help ?

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2

@Snehamayi_Senapati

Please specify the error you are facing. Recently I have reported an issue regarding a GenAI activity - Sentiment Analysis.

3

I am using these activities in Detect Language, where a connection needs to be configured. When I run this process from Agent Builder as an unattended job, the connection fails and the job gets faulted because the Studio Robot shows an error while running in unattended mode using the machine key i am running now.

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. so how to fix this.

4

@Snehamayi_Senapati

Can you show the error you are getting?

5

Hi @Snehamayi_Senapati

  • Go to Orchestrator → Integration Service and verify the GenAI connection is valid (not expired).
  • Assign the connection to the correct folder where the process runs.
  • Make sure the robot user has permission to use that connection.
  • Check the project is using the correct tenant and folder (same as the connection).
  • Update UiPath.System / GenAI related packages to the latest compatible versions.
  • If using unattended, confirm the unattended robot identity has access to Integration Service.
  • Restart Robot service and republish the process.
6

oh yess.. i have not connected to the specific folder where i am running the process.

but now i am facing this error

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7

Seems no integration connection here, can you try creating it from fresh to this folder here and test again.

8

Yes i am trying to add the connection but it showing Integration service is not available currently.

9

Can you try to sign out orch and sign in again..

Also check if Integration Service is enabled.

Are you using cloud platform/on-premises

10

The 503 error means Integration Service is not available for the folder where the process runs.

Make sure the GenAI / Integration Service connection is created and assigned to the same folder as the process, and the robot user has permission to use it. Verify the connection is active (not expired), update UiPath GenAI/System packages, then restart the Robot service and republish the process.