Integration of uipath with abbyy is failing

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1

Hi Team ,

We are using ABBYY flexicapture to adding items in queue of orchestrator but failed to connect it but it is working few days back when we try to do it in uat but once we migrate it to production it started failing with the basic authentication getting basic authentication failed .

Can you please help on this

2

@sumit.sharma.cw

Can you please tell how you are trying to add

Cheers

3

We are doing it through VB script under ABBYY Flexicapture project,which is going to update the UiPath queue item using API .
However same setup and code is working in non-production but it is failing in production.

4

@sumit.sharma.cw

What authentication are you using?

Ideally you should setup an external application and use it …to get bearer and use the bearer

Cheers

5

Basic authentication we are using

6

@sumit.sharma.cw

What is your orchestrator version? And is it on prem or cloud?

Are there differences between the versions of orchestrator?

As basic auth has been removed and currently latest onces would support api access for on prem and external applicatiosn with client creds,pkec or auth code with cloud

Cheers

7

[quote=“Anil_G, post:6, topic:558153”]
Orchestrator version is 2020.10.4 and is onprem and there is no difference in version of orchestrator.

As we checked it on production through postman we are able to connect through Orchestrator and when we are checking through ABBYY Flexicapture it is failing also when we trace the logs we found it is not able to connect to UiPath and resetting the connection whenever we are calling it through ABBYY . Can you suggest any setup or setting needs to be perform in UiPath.