Installation Error: Object reference not set to an instance of an object


#1

Installer(.exe or .msi): exe

License type(Free, Trial/License code): Free

Studio/Robot version: 2018.1.2

Current behavior: Install it and get an error

Screenshot: image


#2

Where did you get the download from?

@ovi are you able to share the download link to the .msi file?


#3

Hi,

The installers can only be downloaded via the link provided in the email after requesting them on the website.

@smarterworkplc could you please provide the logs after crashing?


#4

Here you go – thanks….!


#5

Any assistance with this welcome - thanks…!


#6

You didn’t provide any attachments in the previous post.


#7

Just uploaded the log to a gDrive folder, try here:

https://drive.google.com/drive/folders/1-mDMPt4xUsW1TDI0V4IHhcWu8GSFKEyN?usp=sharing


#8

I managed to get it installed on a Win server that I have access to; not sure why it crashes on my laptop.

Thanks…!


#9

How to resolve this error?