Install the application

Hello, I contact you to the extent that I have not managed to install the application (free version) on my computer. I get the following message :
“There was an error trying to reach the activation server. you might behind a firewall. Please contact your network administrator and retry later”

activation failed with error : 4304
error description : error connecting to activation server. please use offline activation. license statuts : undetermined

Can you help me install the application?

Thank you

Hi Ava,

Whitelist in the firewall our licensing server

1.try to change your own computer network for while(like if you are using laptop then use your cell phone data for laptop instead using company’s network)

2.or use offline activation for same(switch to airplane mode) and activate from another network

Hope this will solve your problem