Insights Suspended in Loading State - java.io.IOException: keystore password was incorrect

Not able to access Insights, the page keeps loading.

Issue Description

The error in the lookerout file is:

"java.io.IOException: keystore password was incorrect"

Resolution

Remove the files from /app/workdir/.ssl and restart the looker-container. Run the following commands:

docker exec -it looker-container rm -rf /app/workdir/.ssl

docker restart looker-container