Hi All, I am trying to create a dashboard in Insights and also I need an alert based on the failures within last 30 mins. So I am creating a custom field and trying to add the below filter. But I want this to be compared with time (in minutes). Any help… sum(if(${queues.creation_time} = now(), 1, …

Managed with the below query: sum(if(${queues.processing_exception_type} = “BusinessException”, sum(if(diff_minutes(${queues.creation_time}, now()) <= 60, 1, 0)), 0))

Insights custom fields with QueueItem Creation Time filter

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system (system) Closed December 22, 2024, 6:13pm 8

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Insights custom fields with QueueItem Creation Time filter

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