I am trying to automate the process of incident tickets assignment. New Inc comes randomly and get assinged to engineers as per their availability to next person in queue. And repetitive the process again.
I am trying to automate the process of incident tickets assignment. New Inc comes randomly and get assinged to engineers as per their availability to next person in queue. And repetitive the process again.
Good luck!
Ps. There is no question in your question.