Inactive Package

[Jaycee_Salvador]

Hi All,

Hope you can help me.
I’m uploading packages in Orchestrator and want to add process but when I’m adding a process the one that I uploaded is not on the list and when I checked the package the status is Inactive even it’s just recently uploaded.
Any thoughts why is it happening?
Is there any work around/solution on this.

Thanks

[PD2 (Priya)]

Hi @Jaycee_Salvador,

If you are uploading for the first time, using the Packages tab you can hit the refresh button to see if the version you uploaded comes up. And then go to the Processes tab and create an entry for your process and select that version to activate it.

[Jaycee_Salvador]

Yep I know, but my problem is it’s not appearing in the processes tab since the package that I upload is tag as Inactive.

[PD2 (Priya)]

Have you tried republishing after connecting to Orchestrator?

[Juan_Felipe_Carvajal (Juan Felipe Carvajal Restrepo)]

Package default status is “Inactive”, it turns into “Active” when is linked with a process. But I have no clue why is not listed in package combo box when you are creating a new process.

[Juan_Felipe_Carvajal (Juan Felipe Carvajal Restrepo)]

Not sure if it helps but take a look

Cannot connect to the packages feed, the URL may be invalid - Troubleshooting steps

Description Already setup orchestrator and already connect the robot. When we publish the test project. This is successfully published based on the robot prompt but we cannot see the published package name at the orchestrator. Troubleshooting steps (Solution is either of the two described below) In the Event Viewer, one can see the error stating that access is denied for the folder in Orchestrator. Resolution 1#: The deployment URL needs to be empty by default. Please remove the url in c…

[Jaycee_Salvador]

I think this is weird, but I successfully published other projects but the specific package I want to upload is not listed when I’m creating new process. And when I’m checking it on list of packages the status is Inactive. I think that’s the reason why it’s not appearing when I’m creating a new process.

[PrankurJoshi]

1. Try to remove all inactive packages from packages tab for that particular project.
2. Then publish your package from studio
3. Go to Orchestrator-> Processes select the process and click on latest

Thanks,
Prankur

[Khoa_Nguyen]

Hi Jaycee_Salvador,
There are mandatory steps after uploaded new package first time, otherwise its Status is always Inactive:

• Go to PROCESSES tab, click + button to add new Deploy Process.
• Select your new package, environment, click Create button.
• Back to your Package Card, you will see Status of its latest version is Active.

[halcaraz (Hector)]

Hi @Jaycee_Salvador ,

Did you find the solution ?

I have the same problem , I can see in the packages tab the processes that I just published, However in the process tab when I try to deploy as a new process the package does not appear.

[mail2jikku (Joseph)]

This Worked for me. Thanks!