In studio, Process working Fine but when run From Orchestrator trigger its not working fine

Help Orchestrator
,
1

When we run our process from Studio its working fine but when trigger it from Orchestrator it runs but Stucks in between ( When I check in Orchestrator log it Stucks on Click activity and givers an ERROR - Could not find the user-interface (UI) element for this action).

What is the possible reason for that and how we get over ?

Please Help

2

Make sure the robot is installed in SERVICE MODE
only then it allows to run in unattended mode

  • Service Mode - recommended for unattended automation scenarios and large-scale platform deployments, and runs with the same rights as the user under which it is registered.
  • User Mode - recommended for attended automation scenarios, and runs under the user that installed it, having the exact rights as that particular user.

To install in service mode

Cheers @Ajinya_jorwekar

3

Yes it is in Service Mode,

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It Runs but Stucks in between the Process

4

Then would recommend to check with selector
See whether the application is in foreground or background when this CLICK activity is trying to click on the element
If it’s in background then enable simulate under input mode property

@Ajinya_jorwekar

5

I have checked that also, but still it is not working.

Actually, I am running my bot on server, when bot runs, and screen is visible bot runs fine but when screen is not visible means when I am not on server then its Stucks in between.

Even when I am not on server it has to be working because on server/ VM its working
because my other bot which already in Production is working fine, but for this process it’s not working.

Please give me any solution