In correct count from orchestrator

Hi Team,

i am using an api to extract the queue count from orchestrator like success, Business exception and application exception and putting it in email which was working fine till September 18 after that Sep 18 the count from the orchestrator we are receiving the wrong count in email

@kumar3,

Try separating the root cause. Is the API response returning correct results in case you debug or manually test it?

If yes, then there could be post processing logic issue.

Else, check API filters or any arguments affecting the result.

In dev its working fine, only prod we are seeing this issue

@kumar3,

Ok may be you can try logging the API response for analysis purpose and see what’s the response.

Have you tried querying prod API from swagger or postman?

Yes i have tried using postman it worked and in UiPath also its working but when we get the less data, we are getting correct count in the email but if is more than it’s giving the wrong count

Is there any defence filter applied ?
Also check if all status required are selected in the properties of the activity
Can you share the screen shot and exactly which scenario count is Mis matched ?
I mean success
Failure or in general ?

Check time filter this must be the cause !