IMAP Issue - Client and Server Can Not Communicate

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1

Hello,

I am using IMAP activity to retrieve mail from outlook.office365.com . but I am getting this error. Can someone please help on this.

"Source: Get IMAP Mail Messages
Message: The client and server cannot communicate, because they do not possess a common algorithm.
Exception Type: System.ComponentModel.Win32Exception.

2

Hi
if its outlook we can use GET EXCHANGE MAIL ACTIVITY or GET OUTLOOK MAIL ACTIVITY

Cheers @kmloh

3

@kmloh - I am assuming that you are doing this in office.
Now in most of the organization IT have blocked the use of Exchange(if you want to use SMTP or IMAP then you have to connect with IT to get the things done for you.). So in order to use this Exchange then you need to add relay to the account by IT then they will provide server through which you can access Exchange activities for Outlook mail.

For IMAP and SMTP then need to configure the whole account in different way because Outlook uses MAPI protocol.
Hope it will help you.

Best!!
Anmol