Im not able to get the Queue data from orchestrator


im not able to get the transaction queue item from the Orchestrator, where in orchestrator all the data is present . during process im not able to get the data

@Dhivya_L,

Can you check the following:

  • Data in Queue
  • Filters applied on Get Transaction Item
  • Any conditional logic before Get Transaction Item

Thanks

@Dhivya_L

Welcome to the community

  1. Check for data inqueue
  2. check if output variable is assigned in get

cheers

Hi @Dhivya_L
Welcome to UiPath,

Pls check below points:

  • Queue name in Get Transaction Item must exactly match the Orchestrator queue name.
  • The process must be connected to the correct Orchestrator folder with the same folder selected in Assistant.
  • Robot permissions must include Queue Items: Read and Get Transaction.
  • Queue must contain New items; InProgress or Failed items will not be fetched.
  • Using modern activity should be Get Queue Item (Modern) with proper Orchestrator connection selected.

Happy Automation

Check if you have mapped the correct queue name and queue folder. Also check if you mapped the output variable.

Hi @Dhivya_L

If the queue has data but the process isn’t getting transactions, first check that the robot is connected to the correct tenant and folder. Make sure the queue name matches exactly and the user/robot has proper permissions. Also verify the folder context (classic vs modern). Try adding a new item and fetch it once to test the connection.


everything is correct but im not able to get the transaction item from queue. queuename and queuefolder is correct tooo.

Can you show variables for queue folder name and queue name, where you are passing values to these variables.

You can try to hard code values in get transaction item and give a try as well.

Hi @Dhivya_L

Have you checked the queue settings in the Config.xlsx file?

Regards
Soren

Hi @Dhivya_L,

Try after selecting the ‘BotsDNA’ folder from available options. Kindly refer the below snapshot.

Thanks