If I use Outlook, should I open and update it once?


May be i will share what I have seen people doing

  1. Open the outlook application with Start process Activity first before checking mails
  2. Once after opening use ELEMENT EXISTS activity and look for Connected Exchange
    We can see this text in the middle right of the screen which will be shown once after all the folders are updated and connected to exchange as well

Which will ensure that mail box is updated
If it is not there then keep that ELEMENT EXISTS inside a loop and keep retrying until it gives a Boolean value as TRUE

Hope this would help you
Cheers @Kirigirisu_Coin