IE Application not working

Good Day

I am working in a Microstrategy web application. I copy and paste data from an excel into the application but when the robot clicks the RUN DOCUMENT button the information pasted does not populate the next page.

I have tried this using the recorder but nothing. On the second page everything pasted is transmitted successfully. I have also tried using the MWC but it does not seem to pick up the RUN DOCUMENT button.

Anybody experienced this?

Can we have a screenshot of the page please? So that we can analyse the problem.