Our customers send their orders via pdf on which the bot works and does the activities it is designed to do. Customers service team receives these orders on a common email e.g. firstname.lastname@example.org which every team member can read. The pdf file is uploaded to a location from where the bot reads it. Question is - How can we prevent different CS people upload the same file multiple times. The order from the customer would get processed multiple times.
After reading the pdf, I am moving the file to Processed folder. But different CS folks can copy the same file twice / thrice for the bot to process it. How can we avoid it ?? In short how can we idiot proof the process
Thanks for any help / suggestions.